FAQ
The Ins And Outs of How We Do Business
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What exactly is pressure washing?Pressure washing, or power washing, is the application of a high pressure water spray to hard scapes that have embedded dirt or other organic matter. It is used on hardscapes such as concrete and brick.
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Then what is soft washing?Soft washing is the use of a low pressure, high volume system to apply a chemical algicide wash in order to kill organic growth and remove dirt from a surface without subjecting it to the high pressure used during pressure washing. This ensures that the items retain their warranties and are not damaged during the cleaning process, as well as increases the longevity of the cleaning. Surfaces cleaned with soft washing include: - Vinyl Siding, Stucco Houses - Shingle Roofs - Metal Roofs - Wooden Fences - Vinyl Fences - & Much More!
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Can't I just clean my home myself?While cleaning hardscapes yourself is possible using a smaller pressure washing unit, our commercial grade equipment and years of experience allow us to more thoroughly and safely clean your investments. We use top of the line equipment to ensure that your property is not damaged during the process of cleaning that residential washers do not have. Why spend an entire weekend cleaning the driveway and worrying about etching the concrete when you could leave it to us and not worry about a thing!
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Will pressure washing damage my home?Yes, using pressure to clean surfaces such as vinyl siding can cause damage to both the siding itself, and the underlying structures. BUT this is why we use our top of the line soft washing system in order to give your home a low pressure clean to ensure that nothing is damaged, and to effectively kill the organic growth, making the home retain the clean much longer
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Do you have a more in-depth question?Feel free to contact us through this website, call or text us at 865-776-9436, or send an email to BuellPressureWashing@gmail.com and we can answer those for you!
Billing & scheduling
Payments Accepted
Buell Pressure Washing excepts all payment types from debit/credit cards, checks, or even Venmo. There is a $50.00 processing fee for any returned checks. Our Venmo name is currently @buellpressurewashing.
Rescheduling
By accepting our terms and conditions, the Client will understand that the cleaning service will be completed during the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available day.
Cancellation Policy
There is a $50.00 cancellation fee if notice is not given within 24 hours of service, or if we arrive and cannot wash due to circumstances under the client's control (other construction or projects being conducted, or a resale of water supplies.)
Satisfaction Guarantee
We believe in the quality of our working stand behind it. If you aren't 100% satisfied with the quality of the work we provide, we will do everything possible to fix it. And if we still can't meet your needs and expectations full, you don't pay for the service.